This Refund Policy outlines the rules and conditions regarding refunds for purchases made through the Royal Gift Shop app and website.
Refund requests are considered if the product is defective, damaged during delivery, or not as described. Products must be unused and in their original packaging.
To request a refund, contact our support team via email or phone within 7 days of receiving the product. Include your order number and reason for the refund request.
Once your refund request is approved, we will process it within 7–10 business days. The refund will be made to the original payment method used during purchase.
Certain items are non-refundable, including personalized products or items marked as final sale. Please check the product description before purchasing.
Shipping costs are non-refundable. Customers are responsible for the cost of returning the product unless the return is due to a mistake on our part.
Email: support@royalgiftshop.in
Mobile: +91 89275 47550